Terms of service

Terms of Service

Overview These Terms of Service govern your use of pupsprinkle.ca and the purchase of products from PupSprinkle. By accessing our website or placing an order, you agree to these terms.

About Us PupSprinkle is a Canadian e-commerce brand based in Quebec, selling natural flavoured powder toppers for dogs. For any questions, contact us at hello@pupsprinkle.ca.

Products All PupSprinkle products are intended for dog consumption only. Our toppers are made with natural ingredients and are designed to be sprinkled over your dog's regular kibble or raw food. Always consult your veterinarian before introducing new food products to your dog's diet, especially if your dog has known allergies or health conditions.

Pricing All prices on our website are listed in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Orders By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion. You will receive an order confirmation by email once your purchase is complete.

Payment We accept all major credit cards and other payment methods available at checkout. Payment is processed securely through Shopify Payments. PupSprinkle does not store your payment information.

Shipping We ship across Canada. Shipping times are estimates and may vary depending on your location. PupSprinkle is not responsible for delays caused by Canada Post or other carriers. For more details, please refer to our Shipping Policy.

Returns & Refunds Please refer to our Refund Policy and Happy Dog Guarantee for full details on returns and refunds.

Intellectual Property All content on pupsprinkle.ca — including images, text, logos, and branding — is the property of PupSprinkle and may not be reproduced or used without our written permission.

Limitation of Liability PupSprinkle shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the product in question.

Privacy Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Governing Law These Terms of Service are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.

Changes to Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.

Contact For any questions regarding these Terms of Service, please contact us at:

PupSprinkle hello@pupsprinkle.ca